A refund can only be applied to those applications that have not been assessed yet by UHI. Cancellation of applications that were pre-assessed and processed means forfeiture of fees.  

After UHI’s completion of visa processing, if applicant cancels his/her courier request, for whatever reason, there shall be no refund of courier fees. 

Yes, all applications paid on February 14, 2024, are qualified for the Expert Guarantee – No Visa, No Pay Promo. 

To qualify for the promo, applicants must comply with the online assessment and complete the process before submission of documents. If you did not comply with the re-assessment process, you waive your chance to qualify for the promo. 

All paid applicants must complete the uploading of documents on or before the deadline, April 30, 2024.  

No worries, if your voucher has already expired, you may visit the UHI office and present your voucher copy and documents. Once the Assessor confirms that your voucher is unused, the voucher amount will be deducted to the regular fees, and you just need to pay for the difference.  

Simply click here to access the Japan Visa application requirements. 
 
Note: Additional documents which are not included on the list may be asked during the assessment.

The correct photo size is 4.5cm x 3.5cm with white background. Wearing of hat or scarf on the head is not allowed. Eyeglasses, bangs, covered ears and eyebrows are also not allowed. Photo must be taken within the past six (6) months. A digital photo is not accepted. (You may refer to photo requirement guidelines on our website). 

Visa Center PH has an online application form that you will fill out and download after completion. 
 
* The completed application form will be emailed to the applicant after the completion of the online assessment. Print all forms on A4 size paper.  

Yes, there is only one (1) visa application form for all types of visas. However, for applications for the extension of the Re-entry permit, a different application form must be used. 

Yes, you must submit complete and ORIGINAL documents except for the ITR which you may submit as a photocopy. However, for old documents (Birth Certificate from Local Civil Registrar, Form 137 and Baptismal Certificate), which are difficult to reproduce, you may submit a copy and attach a letter to explain the reason why you cannot submit the original.
 
PSA documents (Birth Certificate and Marriage Certificate) MUST be submitted in ORIGINAL and should be valid within 1 year.

In cases you cannot submit one of the required documents (except for PSA documents), please submit a letter to explain the reason you cannot do so. Incomplete documents will NOT be accepted.  

No, all documents must be ORIGINAL unless otherwise stated with the exception of the following documents: Birth Certificate from Local Civil Registrar (NOT PSA), Bank book, DTI/SEC registration, Business permit, and ITR where you may submit a clear photocopy. 

Once submitted, all documents for the application, except the passport, won't be returned. To ensure a smooth process, we recommend applicants to submit only PHOTOCOPIES of documents like DTI/SEC registration, business permit, and ITR. The Documentation Officer may find it difficult to distinguish between an original and a colored copy, so keeping it to photocopies helps in the identification process. 

Our Visa Experts will let you know via email, SMS, and your dashboard if you need to upload additional documents re-upload certain documents. Make sure to turn on your notifications!

The Japan Embassy usually notifies us if they need additional documents to support the evaluation of your application. Visa Center PH will advise you via call, SMS, and email regarding the complete details of the additional documents needed by the Japan Embassy. 
 
Applicants are given three (3) months to submit additional requirements. Otherwise, the application will be terminated. 

Yes, you can kick-start your online application through the Visa Center PH website or mobile application once payment has been verified. However, it's crucial to ensure that your travel is planned within the next three months to avoid any inconvenience caused by expired or invalidated documents. The Japan Embassy strictly permits applications with a travel date within three months from the application date. Failure to comply may result in a visa not aligning with your intended travel date.

Also, Multiple Entry Visas are not guaranteed even with a request. 

Promos are only available via our web and app. If you paid through our website or mobile app but wish to proceed with manual application and not online, regular fees will apply.  

Previously issued Multiple Entry Visa can now be used to enter Japan as long as it is still valid. 

If you still have valid Multiple Entry Visa in your old passport, you can still use it by attaching the old passport to your new passport if you will enter Japan since the Embassy does not transfer visa to new passport.

The reason for the rejection is that your application did not meet the criteria for visa issuance. The embassy does not give a specific reason for the rejection because the information might be used to get around the visa examination process to enter Japan for illegal or unjust purposes. It would impede the proper visa examination process in the future and would have a negative effect on Japanese society. 

You may apply for the same purpose of visit after six (6) months.