PopUp TermsAndConditions COE

40% OFF PROMO
CERTIFICATE OF ELIGIBILITY VISA FEE
(COMPLETE MECHANICS)

• Open to Philippine/Foreign Passport holders applying for Applications with Certification of Eligibility Visa
• To avail of this offer, simply register all applicant to www.visacenter.ph

Promo period valid from January 13 – February 28, 2021.
Travel Dates must not be more than three (3) months after Visa Issuance

•    All promo availing applicants must register/log-in at www.visacenter.ph mobile app or website.
•    APPLICATIONS WITH CERTIFICATE OF ELIGIBILITY (COE) VISA PROCESSING Special rate from P2,500 to P1,500.00 inclusive of VAT. Special offer is also inclusive of courier fee.
•    All documents must be pre-assessed thru the online assessment platform.
•    Special rate of P1,500 Visa fee is on top of the mandatory Japan Embassy fees of P1,400.
•    An additional fee of PHP 1,000 per applicant will be charged only for submitted documents that will not undergo pre-assessment thru the Visacenter PH website or mobile app.
•    UHI will conduct a mandatory video call verification thru Viber, FB Messenger, or WhatsApp during pre-assessment of documents as part of the application procedure.
•    All payments shall be made online.
•    Only fully paid applications will be processed under this promotion.
•    A payment confirmation shall be sent to your registered email address and online account.
•    The offer is valid at Visacenter PH website and mobile app only.
•    For contactless transactions? Applicant/s may send the pre-assessed documents using your preferred courier service provider to the below address.

UNIVERSAL HOLIDAYS, INC.
c/o JAPAN VISA TEAM
Ground Floor Dusit Thani Hotel, Palm Drive, Ayala Center, Makati City 1223
Tel. no. 8859-3818 / 8859-3892 / 8859-3811

•    UHI WILL ACCEPT PRE-ASSESSED APPLICATION/s from Mondays to Fridays from 8:30AM to 4:00PM.
•    The Promo offers are not convertible/exchangeable to cash, credit or other goods and services.
•    Cancellation fees applies for cancelled application/s that has been pre-assessed.
•    For further inquiries please refer to the below contact details of UHI
1.    Phone: (632) 8859 3818, 8859 3858 to 83860
2.    Email: japanvisa@universalholidays.com

Per DTI Fair Trade Permit No.112040 Series of 2021

REFUND POLICY

Purpose

The purpose of this document is to establish refund rules and regulations on processing Visa transactions.

Scope

This policy applies to all employees and customers of Universal Holiday Inc. (UHI), including all personnel affiliated with third parties.

1.1 Policies and Procedures

A. General Consideration

1. Payment shall be non-refundable for the following conditions:

a.    Applications which has been already assessed and processed regardless of cancellation, withdrawal or denial of application.
b.    Unused Online Applications under promotional rates (for checking if correct messaging)
c.    Cancellation and/or Non-Appearance on scheduled appointment

2. The following shall be considered eligible refunds:

a. Double Payment.

B. Policies and Procedures for Eligible Refunds

1.    Applicant shall fill out Refund Request Form attached with supporting documents.
2.    Refund Request Form shall be subject for investigation and approval.
3.    Refund Request with incomplete or missing supporting documents, e.g. proof of double payment, shall not be processed.
4.    The approved amount shall be refunded using the original payment method within thirty (30) working days from the receipt date of request either through the following:

a. Credit Card - processing days may vary depending on the issuing bank.
b. Cash Deposit (Cash, bank deposit, etc.) – processing days may vary depending on circumstances.

5. Any fraudulent transaction in relation to refund system shall be subject to further investigation and applicable laws.

1.2 Contact Details

For refund concerns, please look for Mr. Jack Mendoza / Ms. Krista Janda / Ms. Janet Rectin with the following details:

Email address: japanvisa@universalholidays.com
Telephone Number: 859-3800
Address: Outer ground floor, Dusit Thani Hotel, Ayala Center, Makati City, 1223, Makati, Metro Manila
Working days and Hours: Monday to Friday, 8:30 AM to 5:30 PM